Internal controls

Risk Management

Risk Management is an independent unit and reports to the CEO.

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Internal Audit

The Internal Auditor is appointed by the Board of Directors and reports directly to the Board. The Board sets the Internal Auditor a charter which lays out the responsibilities associated with the position and the scope of the work.

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Data Protection

In 2017 the Bank began implementing Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation) which came into force in Europe on 25 May 2018.

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Customer' Ombudsman

The Customers’ Ombudsman is appointed by, and responsible to, the CEO.

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Compliance

Compliance is an independent unit which reports directly to the CEO and works in accordance with a special charter from the Board.

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